The Technician will execute day-to-day design, build, and deployment tasks within established broadcast environments, working under direction from senior engineering leads, and will serve as a hands-on operational resource to minimize customer outages through close collaboration across teams. Key Responsibilities
Support and maintain broadcast environments across baseband (SDI) and IP video, contribution/distribution workflows, encoding/decoding, monitoring, and timing systems.
Participate in mission-critical, 24x7 broadcast operations — performing real-time troubleshooting and escalating complex issues to senior engineering as needed.
Execute assigned build and deployment tasks in line with established designs and standards set by senior engineering leads.
Follow and help refine existing runbooks and operational procedures.
Create and maintain documentation on hardware, applications, and workflows.
Accept on-call rotation duties, supporting the team via phone, Teams, or email.
Collaborate cross-functionally to resolve issues and integrate projects into daily operations.
Track operational data/metrics, identify problem areas, and provide actionable insight. Required Technical Skills
Broadcast Specs (signal flow, broadcast standards, and terminology)
Broadcast – Transport Stream / Multicast
Broadcast – Video/Audio Monitoring
Broadcast – Video Routing
Baseband (SDI) fluency with working knowledge of IP video (SMPTE ST 2110 awareness a plus, not required)
Evertz experience a plus (vendor-trainable); fluency with comparable platforms such as Grass Valley, Imagine, or Harris is acceptable.
Preferred Skills
Working knowledge of Techex (for SRT) or Zixi is a plus.
Familiarity with broadcast automation and Media Asset Management (MAM) concepts; deep platform expertise not required.
Qualifications
3–5 years of hands-on experience in broadcast operations or technical/engineering operations.
Solid grounding in core broadcast fundamentals: transport stream, multicast, video routing, and monitoring.
Working knowledge of Windows and Linux OS and TCP/IP protocols.
Strong troubleshooting and documentation skills.
Strong customer focus with the ability to develop solutions through root-cause analysis.
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