Job Description
Parts Associate / Parts Counterperson
Harley-Davidson Dealership
Location: Shasta Harley-Davidson - Redding, CA
Department: Parts
Job Type: Full-Time
Reports To: Parts Manager
Compensation: $50,000 - $60,000+ Annual Earning Potential
$19.00 - $23.00 per hour based on experience, plus retail sales commission. Performance-based commission opportunity is approximately $1,000 per month based on individual retail sales performance.
RIDE WITH US
At Shasta Harley-Davidson, we're looking for a motivated, customer-focused Parts Associate / Parts Counterperson to join our team.
This position is at the center of our Parts and Service operation. You'll work directly with customers, technicians, and other dealership departments to identify the right parts and accessories, provide knowledgeable recommendations, and help keep our riders on the road.
This isn't just an order-taking position. We're looking for someone who can provide great customer service, learn our products, build relationships, and sell.
RESPONSIBILITIES
Assist customers at the Parts Counter, over the phone, and throughout the dealership
Identify and locate the correct OEM and aftermarket parts and accessories
Understand customer needs and recommend appropriate products and solutions
Drive retail parts and accessory sales while providing a first-class customer experience
Build parts estimates and accurately process customer transactions
Support Service Advisors and Technicians with parts required for repair orders
Maintain and track special-order parts and follow up with customers
Receive, stock, organize, and maintain parts inventory
Assist with cycle counts and maintain inventory accuracy
Maintain clean, organized, and properly merchandised parts displays
Develop strong product knowledge of Harley-Davidson parts, accessories, and motorcycle fitment
Work closely with Service, Sales, and MotorClothes to maximize opportunities throughout the dealership
Follow all dealership processes, procedures, and inventory controls
QUALIFICATIONS
Previous parts counter, automotive, motorcycle, powersports, or dealership experience preferred
Retail sales experience strongly preferred
Strong customer service and communication skills
Sales-minded with the ability to identify customer needs and recommend solutions
Comfortable using computers, inventory systems, electronic parts catalogs, and dealership software
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Dependable, self-motivated, and team-oriented
Knowledge of Harley-Davidson motorcycles, parts, and accessories is a strong plus
Valid driver's license required
Motorcycle endorsement preferred
Availability to work weekends and peak dealership events
PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to stand and walk for extended periods
Frequent bending, reaching, crouching, and lifting
Ability to lift and carry up to 50 lbs.
Ability to safely assist with maneuvering motorcycles when required
Work is performed in a dealership environment with occasional exposure to noise, exhaust, shop equipment, and cleaning chemicals
BENEFITS
$19.00 - $23.00/hour based on experience
Retail sales commission in addition to hourly compensation
Approximately $1,000/month additional commission opportunity based on performance
Medical, Dental, and Vision Insurance
401(k)
Paid Time Off and Holidays
Employee discounts on motorcycles, parts, accessories, apparel, and service
Ongoing product and dealership training
Career advancement opportunities within the Wise Riders Harley-Davidson dealer group
APPLY TODAY
If you enjoy motorcycles, working with customers, solving problems, and selling, this is an opportunity to turn that ability into additional income.
Join Shasta Harley-Davidson in Redding and build your career with the Wise Riders Harley-Davidson dealer group.
Apply today and come ride with us.
Job Tags
Base plus commission, Hourly pay, Full time, Weekend work